Complaint·February 10, 2022

Licensing Program Analyst (LPA) K. Kaur arrived at the facility unannounced to conduct an initial 10-day complaint inspection. Upon entry, temperature check was completed by Med Tech Barbara Martin. LPA identified herself and asked to speak with Licensee Anthony Barbato. Licensee was contacted via phone by Mrs. Martin. LPA discussed the purpose of the visit and the elements of the allegations. LPA interviewed Staff, residents. Reviewed records and toured the facility. Based on observation; heat was operational at the facility. Records review and staff interview determined RP came to the facility and signed the admission paperwork in her own accordance. It was determined that the above allegations: There was no heat at the facility and RP was pressured to sign paperwork are UNFOUNDED.