Complaint·April 9, 2024

The details of the complaint alleged that the facility was not monitoring R1’s fluid intake causing R1 to be dehydrated. On 04/09/24, from 10:00am-01:00pm, LPA interviewed staff (S1-S5) and residents (R1-R10) regarding the allegation. R1 could not be interviewed because R1 was in the hospital, however LPA did interview R1’s family member. 5 of 5 staff denied the allegation that the Staff neglected resident resulting in dehydration. All staff (S1-S5) stated that they did not neglect R1 in any way. They stated that R1 would get fluids with each of R1’s three meals and that R1 had about six cases of water in R1’s room, that was not restricted in any way. S1-S5 stated that R1 was an independent resident and could eat and drink by R1’s self. They further stated that R1 would get monitored throughout the day and that R1 seemed to be doing okay, until one day R1 seemed to have confusion and was lethargic; 911 was called on 03/25/24 and R1 was admitted to the hospital. S3 stated that R1 was very independent and did not want to be bothered but whenever S3 would take R1’s food and drink, R1 would eat and drink and did not seem to have any issues. R1’s family member stated that R1 was dehydrated and was malnourished when R1 entered the hospital and was not sure if staff were monitoring R1’s food and water intake. LPA took a tour of R1’s room and observed that the resident had six cases of water and several bags of empty water bottles in R1’s room. LPA interviewed residents R1-R10 about the allegation that Staff neglected resident resulting in dehydration. 9 of 10 residents that were interviewed denied the allegation and stated that the staff gives them enough food and fluids throughout the day and that they are happy with their care and supervision provided by the staff. Based on interviews, there is insufficient evidence to support the allegation that the Staff neglected resident resulting in dehydration. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated . No deficiencies were cited. An exit interview was conducted with Janie Acosta, Administrator, and a copy of this report was provided.