Complaint·August 2, 2023

During the investigation, LPA and administrator inspected ten (10) random bedrooms. Nine (09) out of (10) bedrooms observed the administrator removed all bed linens, comforters, pillows, and all mattress coverings. A plastic or zippered mattress protector was observed on all mattresses. LPA inspected mattress seams, bed frames and surrounding area of the bed, dresser drawers and cabinets, no bed bugs or roaches were observed during the inspection. At the time of the inspection LPA observed R1 sitting in their bed, R1 then confirmed they did not have bed bugs or roaches. R1 pulled back their comforter to exit their bed and R1, the Administrator and LPA observed bed bugs crawling on R1 and in their bed. Upon record review of weekly pest control invoices dated 03/08/2023 through 04/26/2023 from Global Rodent & Pest Services for cockroaches and monthly bait station maintenance. Although the facility was being treated for roaches, bedbugs were observed during the time of inspection. Based on interviews, observations and record review, there is enough evidence to prove the alleged violation did occur, therefore the allegation is SUBSTANTIATED at this time. No health and safety hazards are noted during this visit. Deficiency cited, exit interview conducted and a copy of report and appeal rights issued.