Complaint·January 15, 2026

It was reported that on 01/11/26, Resident #1 (R1) was at urgent care for post fall evaluation and observed with an open wound on their arm. R1 did not receive timely medical treatment for the wound and was unable to recall how long they had a wound. Staff revealed that on 01/11/26, R1 had an un-witnessed fall and complained of pain in their left arm. Staff #1 (S1) assessed R1’s for pain and no wounds were noted on R1’s arms. Due to pain, staff called an ambulance and R1 was transported to the hospital for evaluation. Staff also revealed that they received a call from the hospital informing that R1 observed having a big cut on their arm and staff explained to the caller that they did not observe a cut on R1’s arm. Upon R1’s return, staff checked R1’s arm and noticed a small cut that could have resulted from the drawing of blood. LPA interviews with residents revealed the following: R1 and other residents did not address any concerns about their care and medical attention provided by the facility staff. A review of R1’s facility records revealed that R1 is independent resident and does not require care and supervision to retain activities of daily living. A review of incident report dated 01/11/26 involving R1 verified the information revealed by staff. Overall investigation did not reveal any pertinent information to verify the allegations. Therefore, based on interviews, observation and record review, the above noted allegations are UNSUBSTANTIATED at this time. No health and safety issues were noted during this visit. Exit interview was conducted and a copy of report was issued.