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Inspection visit

Follow-up on corrections

WILLOWVIEW HOME TWO, LLCLicense 1976103722 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

On 11/05/25 Licensing Program Analyst (LPA) Lorena Casillas met with staff member Elbert Perez for a case management visit. The purpose of the case management visit is to address deficiencies observed during the course of investigation for complaint # 31-AS-20251030092102. The deficiencies were not alleged but are related to the complaint. Administrator was not able to meet with LPA and assigned staff member Elbert Perez to sign the report. During the facility file review LPA was not able to locate a facility file for Staff #1 (S1). LPA searched the Guardian website to verify the facility roster and could not locate S1 on the Guardian website. Due to no facility file on S1, LPA was not able to search and check if S1 has a current fingerprint clearance. Interview with Staff #2 stated that S1 covered for them on 10/31/25, however interview with Resident #1 (R1) revealed that S1 had been at the facility for about a month. LPA expressed to Administrator the importance of making sure that staff is fingerprint cleared and associated to the facility prior to working and providing direct care and supervision. A civil penalty will be issued. Administrator was also advised that all staff have to have a facility file and it needs to be readily available for review. A citation will also be issued for not having a file for S1. Citations issued. Exit interview conducted. Copy of report provided to designee.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Dignity in personal relationships

    Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This was not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above by permitting Staff #2 (S2) to yell at residents, which posed a potential Health, Safety, or Personal Rights risk to persons in care.

  • Obtain required California clearance or exemption

    Criminal Record Clearance(e)All individuals subject to a criminal record review... Health and Safety Code Section 1569.17(b) shall prior to working... in a licensed facility(2)...California clearance or a criminal record exemption ...This was not met as evidenced by: Based on interviews and record reviews the licensee failed to have a crominal record clearance for S1. This poses an immediate health, safety and personal rights risk to residents in care.

  • 87412(a)(1)Type A

    Personnel Records (a)The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: ...(1)-(13)...This was not met as evidenced by: Based on interviews, observations and file review the licensee failed to have a staff file for S1. this poses an immediate health, safety and personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 5, 2025 inspection of WILLOWVIEW HOME TWO, LLC?

This was an other inspection of WILLOWVIEW HOME TWO, LLC on November 5, 2025. 2 citations were issued: 2 Type A (serious).

Were any citations issued to WILLOWVIEW HOME TWO, LLC on November 5, 2025?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall ha..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.