Complaint·February 9, 2024

During interviews with residents, neither of the two (2) residents interviewed corroborated the allegation, although they live in rooms #1 and #2, and one of the residents explained that they cannot see. The residents in rooms #3 and #4 were not available to be interviewed because they were out in the community. During interviews with the two (2) staff members present in the facility, both of them corroborated that they have heard of issues with rainwater leaking into the facility through the roof during the days that it rains. S1 and S2 stated that they have heard that repair on the roof is being initiated, however they have not personally seen water leak through the roof due to not being at the facility when it has rained in recent days. During the physical plant tour, LPA observed that there were holes in the ceiling of the living room approximately one (1) inch in diameter through which rainwater may be able to leak in from. In room #3 there was an observed hole approximately five (5) inches in diameter, and one of the staff members explained that through this opening rainwater has come into the room. Pictures were taken of the holes found in the living room as well as in room #3. No holes in the ceiling were observed in room #4, although one staff member indicated that rainwater has come in around the base of the ceiling fan of the room, which has forced the staff to duct tape the light switch in the room to prevent any electrical hazards to the resident. LPA observed that there was still duct tape covering the light switch of the room, preventing anyone from switching it on or off. Based on LPAs interviews conducted with the clients and staff, the preponderance of evidence standard has been met for the above allegation, therefore the allegation is found to be SUBSTANTIATED. California Code of Regulations Title 22, Division 6, Chapter 8 are being cited on the attached LIC9099D. Exit interview held and a copy of the report and appeal rights was provided to the caregiver Chyna Tucker.