Complaint·August 14, 2024

On August 14, 2024, Licensing Program Analyst (LPA), Venus Mixson arrived unannounced to initiate the investigation into the listed allegation pertaining to Personal Rights and met with Business Office Manager and explained the purpose of the visit. During today's visit, LPA toured the facility, along with Nina Guzman and requested and received copies of pertinent documents related to Resident #1(R1). LPA was informed that R1 does not reside at the listed facility but resides at the Independent Community (Manor). Due to Community Care Licensing not having jurisdiction over the listed facility this the allegation has been deemed "UNFOUNDED." Based on interviews, record reviews, and observations the allegation finding has been deemed "Unfounded." An allegation finding of "unfounded," means the allegation was without merit or is false and could not have happened and/or is without a reasonable basis. There were No health and safety concerns observed during today's visit. An exit interview was conducted, and a copy of this report was discussed and provided, along with LIC811- Confidential Names List, to Executive Director, Vicky Torres.