Office review·January 7, 2026

On 01/07/2026, an Informal Conference was held at the Goleta Office. In attendance included Licensing Program Manager (LPM) Kelly Burley, Licensing Program Analyst (LPA) Garrett Haner-Tomasko, and Licensee Evelyn Strampe. The purpose of this Informal Conference is to discuss non-compliance of both facilities the licensee has, Valley Vista Residential Care (405801800) and Valley Vista Residential Care III (405850047). The Administrative Action process was explained to the licensee, as well as the role of an informal conference. The licensee entity has been suspended by the Secretary of State due to taxes not filed and taxes owed. The Regional Office (RO) has been consistently following up with the licensee in an effort for the licensee to correct the status. The licensee has made slow progress, and the need for a more proactive and faster approach was discussed. Other items discussed included citations previously issued for fire clearance violations for bedridden residents; incomplete centrally stored medication and destruction records; reappraisals not completed and inadequate resident records; inadequate emergency disaster plan and drills; seatbelt and gait belt restraints; dangerous items accessible, including medications; restricted and prohibited health conditions; expired food; staff using a resident’s private restroom. An incident from 04/23/2025 was also discussed, where no staff were present at Valley Vista Residential Care III with residents unattended, while the licensee went to the store. A general lack of staffing was also discussed, based on this incident and other comments the licensee has made. The licensee was reminded of their responsibility to provide sufficient staffing to meet the needs of all residents, as well as sufficient time dedicated to their role as an Administrator to ensure the facility is in compliance. (Continued on LIC809-C) Licensee Evelyn Strampe was informed this Informal Conference is a part of the Administrative Action process and that further non-compliance may result in a referral to the Department’s Legal Division for Administrative Action. The licensee was informed the RO may make additional unannounced visits to both facilities to check on compliance, and the visits may occur on any day or at any time. Exit interview conducted and copy of today's report was provided to the licensee.