Follow-up on corrections·March 25, 2026

Licensing Program Analyst (LPA) Kristin Kontilis conducted a Case Management visit to address deficiencies noted during Complaint Control #29-AS-20260319092319. The Case Management visit is being conducted to address CCLD’s concerns that were observed during the course of the investigation. LPA Kontilis met with Mark Hansen, Executive Director, Tracie Fairley, Associate Executive Director, and Dania Williams, Manager of Assisted Living. During the complaint investigation, record review revealed Executive Director Hansen has received a criminal background clearance, however, has not been properly associated to the facility. LPA Kontilis reviewed Licensing Information System, Facility Personnel Report Summary. At approximately 4:27 pm, LPA confirmed Executive Director Hansen has not been properly associated to the facility and has been working in the facility since December 8, 2025. During today’s visit, LPA noted the facility’s administrator on record was no longer working at the facility since (on or about) February 6, 2026. LPA Kontilis informed Executive Director that the facility has not received written notification and/or documents naming the new administrator on record. Executive Director stated the facility is currently operating under the Residential Care for the Elderly (RCFE) Certification for Manager of Assisted Living. LPA Kontilis confirmed Manager of Assisted Living’s RCFE certification is current as of 1/31/2025. During today’s visit, the facility will be issued a citation for not meeting the reporting requirements of submitting the documents of change of administrator within 30 days. The following deficiencies were observed (see LIC 809-D) and cited from the California Code of Regulations, Title 22 and California Health and Safety Code. Civil penalty issued. Exit interview conducted. A copy of the report and appeal rights were issued at the time of the visit.