Complaint·November 10, 2021

Staff member is not qualified in taking care of residents: On 03/30/2021 and 04/30/2021, LPA interviewed ADM. ADM has 7 years of experience providing direct care. ADM worked as a caregiver, as a Lead Staff, as a House Manager and as an Administrator. ADM stated ADM knows how to lead the team, how to train staff. ADM stated the facility provides all facility staff training regularly. ADM submitted the facility staff training log to LPA. There are 40 hours training for each staff including CARE for DEMENTIA: What is Dementia, Symptoms, Causes, Diagnosis, Treatments, Prevention; Food Preparation; Medication Review; Incident Report; Emergency Protocol; Hospice Training; Disaster Training; Depression; Wound Care; and Monitoring Compliance. LPA interviewed ADM for COVID protocol and reviewed LIC808 with ADM. ADM has the knowledge about COVID protocol and LIC808, Mitigation Plan. LPA interviewed ADM for the compliance, regulations, and Title 22. ADM has the knowledge of Title 22. ADM stated the facility provides the infection control/prevention training for all the staff. Continued, see LIC 9099-C, pages 3 of 3 The Department has investigated the above allegations. Based on the investigation, observations, records reviewed, and interviews conducted, the Department found that the above allegations are UNFOUNDED , meaning that the allegation is false, could not have happened and/or is without a reasonable basis. No deficiencies or citations noted at today’s compliant investigation visit. Exit interview conducted with ADM. This report was provided to ADM for signature. A copy of this report was emailed to ADM.