Morningstar Assisted Living of West San Jose

Dignity in personal relationships

87468.1 Personal Rights of Residents in All Facilities (a) (1) To be accorded dignity in their personal relationships with staff, residents, and other persons.This requirement was not met as evidenced by: Based on evidenced reviewed, on 9/25/25 & 9/26/26, staff S1-S4, & S14, were observed handling resident R1 in a rough manner and did not accord R1 with dignity when changing his/her diaper. This poses an immediate health, safety and personal rights risk to residents in care.

Update reappraisal at required intervals

87463 Reappraisals (a) The pre-admission appraisal…shall be updated in writing as frequently as necessary…to keep the appraisal accurate…shall be referred to as the reappraisal.This requirement was not met as evidence by: Based on records reviewed, R1’s individual service plan does not address or explain how the facility will manage R1’s glucose monitoring requirements or how the glucose sensor will be replaced. This poses a potential health, safety or personal rights risk to persons in care.

Safe, healthful, comfortable accommodations

87468.1 Personal Rights (a)(2) Each resident shall be accorded safe, healthful and comfortable accommodations, furnishings and equipment.This requirement was not met as evidenced by: Based on interview and record review, Licensee did not provide the necessary care and supervision to meet R1's care needs, which resulted in R1's elopement from the facility on 1/18/2025, which poses/posed an immediate Health, Safety, or Personal Rights risk to persons in care.

Care and supervision as defined by statute and rules

87464 Basic Services(f) Basic services shall at a minimum include:(1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Codesection 1569.2(c).This requirement is not met as evidenced by: Based on interview and record review, the facility did not provide the necessary care and supervision to resident R1 to meet R1's care needs and leading to R1's wandering into R2's room and had altercation with R2, which poses/posed an potential Health, Safety, or Personal Rights risk to persons in care.