Complaint·January 2, 2026

During visit on 02/07/2025, LPA Marrufo interviewed S1. S1 stated to have never forcefully showered a resident or handled a resident in a rough manner. During visit on 05/06/2025, LPA Marrufo interviewed residents R1-R9, who stated to have never been forcibly showered or handled roughly by S1 or any other staff. During visit on 01/02/2026, LPA Marrufo interviewed staff S6, who stated to have never observed S1 forcefully shower a resident or handle a resident in a rough manner. S6 stated to have never handled a resident in a rough manner and to have never observed another staff handle a resident in a rough manner. Allegation: Staff stole residents' medication When the department received the complaint, it was alleged that S1 gave resident’s pain medications to employees. During visit on 02/07/2025, LPA Marrufo reviewed the medication records and medications for 6 residents, including R7 and R8. R7 was missing half a tablet of medication M1. R8 was missing half a tablet of medication M2. During visit on 02/07/2025, LPA Marrufo interviewed staff S1-S5, who stated to have not observed a staff give a resident’s medication to another staff. During visit on 05/06/2025, LPA Marrufo interviewed residents R1-R9, who stated to have not suspected staff of stealing their medications. During visit on 01/02/2026, LPA Marrufo interviewed S6, who stated to have not observed a staff give a resident’s medication to another staff. This agency has investigated the complaint allegations listed. Based on interviews with staff and residents and review of records, the CCLD has found that the complaint allegations are UNFOUNDED, meaning that the allegations were false, could not have happened and/or are without a reasonable basis. This report was reviewed with Carlos Espino, Associate Executive Director, and a copy of this report was provided.