Complaint·June 16, 2023

Report Continued from LIC 9099... It was alleged that licensee is not addressing flea outbreak at the facility. Reporting Party (RP) stated that a staff member had walked into the facility with fleas on their clothes and it was reported to management and maintenance. The facility had a pest control company clean and treat the facility; however, RP stated a few staff members had flea bites and reported seeing some residents having fleas on their clothes. Interviews conducted with management revealed a staff member had reported seeing fleas in the memory care unit, to which the facility promptly had a pest control company come out to the facility and inspect as well as treat if needed. Interviews with staff revealed they have not seen any fleas in the facility and reported having no concerns with fleas or pests. Furthermore, records reviewed revealed facility had Ecolab Pest Elimination Division inspect for potential flea activity seen by the night shift in the memory care unit. The pest control company reported no fleas were seen during the inspection, and residual spray was used to treat all hallways and dining areas in memory care and main dining area as well as treated doors to help reduce potential fly and mosquito entry. Based on the information obtained and reviewed during the course of the investigation, the Department does not have sufficient evidence to support the allegation of “licensee is not addressing flea outbreak at the facility”. Therefore, the allegation is deemed Unsubstantiated at this time. Exit interview conducted. A copy of the report was issued issued.