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Inspection visit

complaint

CARLTON PLAZA OF FREMONTLicense 0156001181 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 1/31/2025 at 12:15PM, Licensing Program Analysts (LPAs) G. Luk and P. Manalo arrived unannounced to conduct a complaint investigation and deliver findings regarding the allegation above. LPAs met with Executive Director, Meghian Geul and informed her of the reason for the visit. During the course of investigation, LPAs interviewed 2 residents, staff, witness, and complainant. LPAs reviewed and obtained documents including physician's report, care plan, and facility notes. Interview with staff and witness revealed that staff (S2) accompanied R1 to another resident's room. R1 was discovered missing by family member and facility staff was not aware. Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, are being cited on the attached LIC9099D. Exit interview conducted. A copy of this report and appeal rights provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.2(a)(4)Type B

    Additional Personal Rights of Residents in Privately Operated Facilities. To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement is not met as evidence by: Based on investigation, licensee did not comply with section cited above by escorting R1 to the incorrect room and unaware R1's whereabouts which poses a potential health and safety risk to the persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 31, 2025 inspection of CARLTON PLAZA OF FREMONT?

This was a complaint inspection of CARLTON PLAZA OF FREMONT on January 31, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to CARLTON PLAZA OF FREMONT on January 31, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Additional Personal Rights of Residents in Privately Operated Facilities. To care, supervision, and services that meet t..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.