Terms of Service

Agreement to terms

By accessing and using ReadyRule’s website (https://www.readyrule.com) and any associated mailing list or engagement service (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our Service.

Description of service

ReadyRule provides public-record search and inspection intelligence for licensed care facilities, including child care licensed by the California Community Care Licensing Division (CCLD) and other state and federal regulators. Our services include the readyrule.com public record search, optional email communications, and engagement services for paid customers. Paid services are quoted under terms agreed at engagement; no consumer-priced subscription tiers are currently offered.

SMS communications

ReadyRule compliance alerts

ReadyRule offers optional SMS notifications to remind facility administrators about expiring staff certifications, facility licenses, and compliance deadlines (“Compliance Alerts”).

Consent: By opting in to SMS Compliance Alerts, you expressly consent to receive recurring automated text messages from ReadyRule at the phone number you provide. Consent is not required to use ReadyRule or make any purchase.

How to opt in: You can enable Compliance Alerts in your facility Settings under Notifications. Opting in requires providing and verifying a mobile phone number.

Message frequency: Message frequency varies based on your facility’s compliance deadlines. You may receive multiple messages per month during periods with many upcoming expirations.

Message and data rates: Message and data rates may apply. Contact your wireless carrier for details about your messaging plan.

Carrier disclaimer: Carriers are not liable for any delayed or undelivered messages.

Privacy: Your phone number and SMS consent data will not be shared with third parties. See our Privacy Policy for details.

AI features

ReadyRule’s Virtual Admin application includes AI-powered features that use third-party AI models (currently OpenAI’s GPT-4o-mini) to generate responses. These features include:

• Compliance Chat Assistant for questions about Title 22 regulations
• Regulation lookups using retrieval-augmented generation (RAG)
• Compliance task, citation, and staff certification queries
• Plan of Correction (POC) drafting assistance

AI features are provided “as is” without any warranties regarding accuracy, completeness, or fitness for any particular purpose. AI-generated content may contain errors, fabricated information, or outdated guidance. You must independently verify all AI responses before relying on them. See our Disclaimer for complete AI limitations and accuracy information.

Your responsibilities when using AI

By using ReadyRule’s AI features, you acknowledge and agree that:

• You are solely responsible for all compliance decisions, regardless of AI recommendations
• You will independently verify AI-generated information against official regulatory sources
• You will have qualified staff review all AI-generated Plans of Correction before submission to licensing authorities
• You will not rely solely on AI responses for licensing, compliance, or legal matters
• ReadyRule is not liable for compliance violations, citations, or other consequences resulting from reliance on AI-generated content

Disclaimers

The Service is provided “as is” without warranties of any kind, express or implied. ReadyRule does not guarantee the accuracy or completeness of regulatory information, including AI-generated content. Our content is for informational purposes only and should not be considered as legal, medical, or professional advice.

Provider responses

These provisions apply to California licensed care providers who claim a facility page on ReadyRule and publish a response alongside their public Community Care Licensing Division (CCLD) inspection record. Parent-facing use of ReadyRule is covered by the parent terms above; these Provider Response provisions are in addition, not a replacement.

1. Publish-as-submitted

ReadyRule publishes provider responses verbatim. We do not edit the wording of responses before they go live. We may format whitespace or truncate content that exceeds posted length limits, but we do not rewrite, paraphrase, or selectively quote the substance of a response.

This is the foundation of the response mechanism. It is also the basis for ReadyRule’s position as an interactive computer service under 47 U.S.C. § 230: the licensee who submits the response is the author of the response. ReadyRule hosts it.

2. Acceptable use

When you publish a response on ReadyRule, you agree that the response will not:

• Identify any parent, child, or staff member by name, initials, or any other detail that would reasonably identify them.
• Identify competing facilities or their personnel by name or address.
• Make threats, harass any person, or contain defamatory statements.
• Misrepresent the content or outcome of a CCLD finding. You may disagree with a citation. You may not claim a substantiated citation was unsubstantiated, or that a citation was withdrawn when it was not.
• Solicit enrollment directly, including phone numbers, off-platform enrollment links, pricing, or payment requests. ReadyRule is not an enrollment platform.
• Contain malware, spam, or content unrelated to the citation or facility.

3. Authorship and records

The provider account that submits a response is the legal author of that response. ReadyRule retains records of which account submitted which response, including email, timestamp, and IP address of submission, for the purpose of responding to legal inquiries and enforcing these terms. These records are not public.

ReadyRule hosts responses, it does not originate them. Under Section 230 of the Communications Decency Act, we are not liable as the publisher of content authored by providers. This does not relieve the provider of liability for the provider’s own statements.

4. No warranty for responses

ReadyRule does not endorse, verify, or guarantee the accuracy of any provider response. Publication of a response is not a ReadyRule-issued statement about the facility, the citation, or the licensee. Parents and other readers should evaluate responses on their own judgment.

The inspection record itself is reproduced from public CCLD data. We do not warrant that CCLD’s record is free of errors; we reproduce what CCLD publishes. To dispute the substance of a citation with CCLD, contact your regional office directly.

5. Fees for responses

Claiming a facility page and publishing responses is free. There is no paid tier that gates the response mechanism. ReadyRule’s paid services, including data licensing, are covered by separate agreements and do not apply to the provider response feature covered by these provisions.

6. Changes to these provisions

We may update these provisions. Material changes take effect 30 days after we notify the email on file for claimed facility accounts. Continued use of the response mechanism after the notice period is acceptance of the updated terms. The “Last updated” date at the top of this page reflects the most recent change.

7. Provider contact

General provider support: hello@readyrule.com.

Contact information

If you have questions about these Terms, please contact us:

These Terms of Service are effective as of February 6, 2026 and will remain in effect except with respect to any changes in their provisions in the future.