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Inspection visit

Routine inspection (multi-day)

CARLTON PLAZA OF SAN LEANDROLicense 0156003417 citations on this visit
7 citations recorded

Inspector’s narrative

What the inspector wrote

On 9/3/2025 at 9:30 am, Licensing Program Analysts (LPAs) Y. Brown and A. Gomez arrived unannounced to conduct the annual continuation that was conducted on 8/21/2025. LPAs met with Executive Director Evelyn Jenson and explained the purpose of the visit. The facility’s fire clearance was approved for one-hundred nineteen (119) total capacity. One-hundred fifteen may be non-ambulatory and eighty-four (84) may be ambulatory residents. Hospice waiver approved for eighteen (18). LPAs toured the facility including but not limited to a random sample of residents’ apartments, bathrooms, multiple activity rooms, kitchen, common area and outside courtyard. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. Hallway temperature was maintained at 74 degrees F. LPA's returned to conduct file review. LPAs reviewed five (5) residents records. LPAs reviewed six (6) staff records. MAR was also reviewed. Report continues on LIC809-C THE FOLLOWING DEFICIENCIES WERE OBSERVED DURING VISIT: On 8/21/2025 LPA's observed unlocked shed with filled gasoline tank. Personnel records were not readily available upon request and were observed incomplete. On 8/21/2025 LPA's observed that three (3) staff members had expired first aid certification. On 8/21/2025 LPA's observed that the food container lids were not properly placed and stored in the kitchen LPA's observed that R6 appraisal needs and services plans were not updated. On 8/21/2025 LPA's observed that the facilities call buttons were in disrepair LPA's observed that resident records were not readily available upon request and were incomplete. Two (2) technical violations were issued during the visit. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 09/10/2025: LIC 500 Personnel Report LIC 610E Emergency Disaster Plan - Reviewed Current Administrator’s Certificate The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted. Appeal Rights and a copy of this report provided.

Citations

7 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87506(a)Type B

    Based on record review, the licensee did not comply with the section cited above in that resident records were not readily avaiable upon demand and were observed to be incomplete which poses a potential health and safety risk to persons in care.

  • 87309(a)Type A

    Based on observation, the licensee did not comply with the section cited above in having a filled gasoline tank in an unlocked shed outside assessible to residents which poses an immediate health, safety or personal rights risk to persons in care.

  • 87412(f)Type B

    Based on record review, the licensee did not comply with the section cited above in that the personnel records were not readily available upon demand and were incomplete which poses a potential health and safety risk to persons in care.

  • 87411(c)(1)Type B

    Based on record review, the licensee did not comply with the section cited above in that three (3) staff members had expired first aid certificates which poses a potential health and safety risk to persons in care.

  • 87303(a)Type B

    Based on observation and interview, the licensee did not comply with the section cited above in that the call button was not signaling on the second floor common restroom and having damaged floors in residents room which poses a potential health and safety risk to persons in care.

  • 87463(b)Type B

    Based on record review, the licensee did not comply with the section cited above in that the facility did not update R6's appraisal needs and services plan based on a change of condition which poses a potential health and safety risk to persons in care.

  • 87555(a)Type B

    Based on observation, the licensee did not comply with the section cited above in that the facility not ensuring proper food storage which poses a potential health risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 3, 2025 inspection of CARLTON PLAZA OF SAN LEANDRO?

This was a other inspection of CARLTON PLAZA OF SAN LEANDRO on September 3, 2025. 7 citations were issued: 1 Type A (serious) and 6 Type B.

Were any citations issued to CARLTON PLAZA OF SAN LEANDRO on September 3, 2025?

Yes, 7 citations were issued (1 Type A, 6 Type B). The first citation was for: "Based on record review, the licensee did not comply with the section cited above in that resident records were not readi..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.