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Inspection visit

complaint

CARLTON PLAZA OF SAN LEANDROLicense 0156003412 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Continued from LIC9099 Allegation: Staff do not ensure resident needs are met Interviews with residents revealed that staff were not making rounds every two (2) hours. Residents also stated during interview, staff only check on them when the call button is pressed or when Alexa is used to contact the front desk for assistance . Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED . California Code of Regulations, Title 22, are being cited on the attached LIC9099D. Exit interview conducted with Evelyn Jenson. A copy of this report and appeal rights provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    (a) The facility shall be clean, safe, sanitary and in good repair at all times....This requirement was not met as evidence by: Based on interviews and record review the licensee did not comply with the section cited above in having a malfunctioning broiler which posed a personal rights and potential health and safety risk to persons in care.

  • 87468.2(a)(4)Type B

    (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities,...:(4) To care, supervision, and services...This requirement was not met as evidence by: Based on observation the Licensee did not comply with the section cited above in not having sufficient in numbers to meet the needs of residents care. which poses a personal rights and potential health and safety risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the December 4, 2025 inspection of CARLTON PLAZA OF SAN LEANDRO?

This was a complaint inspection of CARLTON PLAZA OF SAN LEANDRO on December 4, 2025. 2 citations were issued: 2 Type B.

Were any citations issued to CARLTON PLAZA OF SAN LEANDRO on December 4, 2025?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "(a) The facility shall be clean, safe, sanitary and in good repair at all times....This requirement was not met as evide..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.