complaint·December 9, 2025

***report from LIC9099*** R1 lives on the third floor of the facility. Review of the facility’s staff schedule revealed that there are 3 staff on duty from 6 AM till 11 PM and 2 staff on duty from 11 PM to 6 AM on the third floor. S1 and S4 both stated that they feel this is an adequate number of staff and they have not had any issues on the overnight shift. LPA interviewed R1 in her room at the facility. R1 was pleasant and neatly dressed. R1 reported that she likes living at the facility and that the staff help clean her when she needs help. LPA asked if any male resident or staff have ever touched her and R1 replied “no”. This agency has investigated the complaint alleging lack of supervision. We have found that the complaint was unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview conducted, a copy of this report provided.