complaint·April 8, 2022

LPA interviewed staff (S1, S2, S3 and S4). S1 said R1 eats everything unless R1 is not in good mood. S1 stated R1 likes hot dog, hamburger and fries. S2 said R1 likes hot dog a lot and if R1 does not like the meal for the day, R1 is given hot dogs. All 4 staff indicated if residents do not like the meal for the day, they are given options which LPA confirmed with resident (R3). S5 stated that there's daily menu on paper and residents can also ask for substitute. S5 indicated that the chef orders food supplies every Thursday and items like egg sandwich, cheeseburgers, turkey or ham sandwich, and hot dogs are normally fully stocked. If item is not available, the front desk person is asked to change the menu day prior which LPA confirmed with the front desk person. On November 2, 2021, LPA Delmundo tried to interview R1 and R1 declined. LPA tried to interview R2 and R4 but unsuccessful. On April 1, 2022, LPA L. Holmes tried to interview R1 but was unable to obtain relevant information regarding menu and food R1 likes. Residents (R5 and R6) stated if they don't like the menu for the day, they are given substitute. R7 and R8 have no complaint while R9 is not satisfied with the food. Based on all the information gathered and LPAs unable to obtain information from R1, the allegation is closed as unsubstantiated. A finding is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Exit interview conducted and copy of this report provided to Lydia Olson.