complaint·December 20, 2022

Allegation: Facility mismanaged resident's medication-Unsubstantiated The Department has investigated this allegation and per interviews and records review found that inaccurate count medications was not noticed by staff S6 and S7, and no additional information regarding miscounted medication was found. Based on R1’s Medication Administration Records (MAR), most of medications were given to R1 except Haldol 2mg/ml when R1 was discharged. S6 stated that Haldol was finished and required to be refiled. W1, W2 and W4 stated that refilling medications was responsible by resident’s POA or conservator. Allegation: Facility failed to provide adequate assistance with dressing-Unsubstantiated The Department has investigated this allegation and per interviews and records review found that staff S4 and S5 who were R1’s caregivers denied not to provide adequate assistance with dressing. Both caregivers stated that R1 knew what clothes R1 liked to wear and what type of hair R1 liked to be made. R1 always had her dressing including bra, compress socks, and shoes on outings. No other witness and additional information of alleged violation occurred in subject time period was found. Although the allegations may have happened or is valid, there is not a preponderance of evidence to provide the alleged violation did occur, therefore the allegations are unsubstantiated. No deficiencies cited. Exit interview conducted the care coordinator, and a copy of this report provided.