Incident investigation·August 21, 2024

On 8/21/2024 at 2:50PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a case management visit in regards to incident report received on 7/24/2024. LPA met with Health & Wellness Director, Susan Donaghy and informed her the reason for the visit. Based on the incident report received on 7/24/2024, resident (R1) determined that she was missing money from her wallet. Facility contacted R1's family and reported to Ombudsman and CCLD. During visit, LPA reviewed and obtained R1's file including physician's report, incident report, and care notes. R1 was out in the community at the time of visit. Interview with staff revealed that staff assisted R1 in looking for the missing money. However, staff was unable to find the missing money. LPA may return at a later time. No deficiencies are being cited on this date. Exit interview conducted. A copy of this report provided.