Public Record
Shannen Guest Home
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (925) 980-1087
- Address
- 5727 Running Hills Avenue
- Licensed since
Alameda County context
236*CCLD
Total facilities
8.6*CCLD
Avg citations
11.2*CCLD
Avg visits
3.5*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
17 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2025
- 87303(e)(2)Type A
Based on observation, the licensee did not comply with the section cited above by having hot water measured at 133.7 degrees F which poses an immediate health and safety risk to persons in care.
- 87467(a)(3)Type B
Based on record review, the licensee did not comply with the section cited above not having current appraisal needs and service plans completed for three residents which poses a potential health and safety risk to persons in care.
2024
- 87465(h)(2)Type A
Based on observation, the licensee did not comply with the section cited above by having unlocked medications in the refrigerator which poses an immediate health and safety risk to persons in care.
- 87468(a)Type B
Based on observation, the licensee did not comply with the section cited above by having facility beds stored in R5's room which poses a potential personal rights violation to persons in care.
- 1569.618(c)(3)Type B
Based on record review, the licensee did not comply with the section cited above by not having current First Aid training for staff which poses a potential health and safety risk to persons in care.
- 87705(c)(5)Type B
Based on record review, the licensee did not comply with the section cited above by not having current medical assessment for two residents which poses a potential health and safety risk to persons in care.
- 87608(a)(5)(B)Type A
Based on observation and record review, the licensee did not comply with the section cited above by having full bed rails for residents who are not on hospice care which poses an immediate health and safety risk to persons in care.
- 87465(a)(4)Type B
Based on record review, the licensee did not comply with the section cited above by not having a doctor's order for R4's Senna which poses a potential health and safety risk to persons in care.
2023
- 1569.618(c)(3)Type B
Based on record review, the licensee did not comply with the section cited above by not having at least one staff on duty that has current CPR training which poses a potential health and safety risk to persons in care.
- 1569.625(b)(2)Type B
Based on record review, the licensee did not comply with the section cited above by not having current annual training which poses a potential health and safety risk to persons in care.
- 1569.695(c)Type B
Based on record review, the licensee did not comply with the section cited above by not conducting disaster drill every 3 months which poses a potential health and safety risk to persons in care.
- 87309(a)Type A
Based on observation, the licensee did not comply with the section cited above by having unlocked cleaning supplies and gardening tools which poses an immediate health and safety risk to persons in care.
- 87411(f)Type B
Based on record review, the licensee did not comply with the section cited above by not having chest x-ray results for S1 which poses a potential health and safety risk to persons in care.
- 87465(c)(2)Type A
Based on observation and record review, the licensee did not comply with the section cited above not having the correct order for R1's Tylenol and having Senna and Docusate Sodium available to R1 which poses an immediate health and safety risk to persons in care.
- 87705(c)(5)Type B
Based on record review, the licensee did not comply with the section cited above by not having current needs and service plan for R2 and R3 which poses a potential health and safety risk to persons in care.
2022
- 87309(a)Type A
Based on observation, the licensee did not comply with the section cited above by having unlocked cleaning supplies which poses an immediate health and safety risk to persons in care.
- 87468.1(a)(2)Type B
Personal Rights of Residents in All Facilities. To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not following CCLD screening guidelines for visitors which poses a potential health and safety risk to the persons in care.
Inspection record
5 visits on record since 2022. Most recent on 2025-10-03.
4 routine inspections, 1 complaint visit. 1 complaint on record, 1 of 1 substantiated.
- Inspection1 Type A · 1 Type BRead inspector’s narrative
- Inspection2 Type A · 4 Type BRead inspector’s narrative
- Inspection2 Type A · 5 Type BRead inspector’s narrative
- Inspection1 Type ARead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
17 citations across the record on file
Nearby
Other licensed assisted living facilities in Livermore
FAQ
Common questions about this facility
Is Shannen Guest Home licensed in California?
Yes, Shannen Guest Home is currently licensed in California. It has been licensed since 2006.
How many citations does Shannen Guest Home have?
Shannen Guest Home has 17 citations on record: 6 Type A (more serious) and 11 Type B citations. It has received 5 visits (4 inspections, 1 complaint visit).
When was Shannen Guest Home last inspected?
Shannen Guest Home was last inspected on October 3, 2025 (about 8 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Shannen Guest Home?
Shannen Guest Home is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Livermore, Alameda County, California.
How does Shannen Guest Home compare to other assisted living facilities in Alameda County?
Shannen Guest Home has 17 citations. The county average is 8.6 citations per facility. There are 236 assisted living facilities in Alameda County.
Does Shannen Guest Home have any serious violations?
Shannen Guest Home has 6 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Shannen Guest Home had any complaint inspections?
Shannen Guest Home has received 1 complaint-triggered inspection. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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