complaint·November 30, 2022

On 11/30/2022 at 11:50AM, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to deliver findings for the above allegation. Upon arrival, LPA met with Jessica Ching Administrator, and explained the purpose of the visit. During the course of the investigation, LPA obtained information, interviewed staff and residents. Based on information obtained, Staff are allowing resident in care to receive services as prescribed by their physician. Based on interview with residents, 3 of 3 residents states that the staff do allow them to received services that are prescribed by their physician. Although the allegations may have happened or are valid, there are not preponderance of evidence to provide the alleged violation did occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted, and a copy of this report provided.