complaint·September 14, 2021

a complaint from Resident R1 regarding the appearance of water. The facility paid for company, Culligan Water to test water out of R1's apartment. Email communications reveal facility consulted with City of Pleasanton employees regarding water analysis report from Culligan Water and the results show that the water from R1's apartment meets all regulatory requirements. This agency has investigated the complaint allegation. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without reasonable basis. We have therefore dismissed the complaint. Exit interview conducted with Administrator and a copy of this report provided.