Follow-up on corrections·January 9, 2025

On this day, 1/09/25, Licensing Program Analyst (LPA) Delmundo arrived unannounced to conduct a case management visit resulting from a complaint (Complaint Control # 15-AS-20230209091605) investigated by the Department. LPA met with Executive Director (ED) Marie Lagasca-Cruz, and informed the purpose of visit. During investigation, the Resident Services Director (RSD) stated she advised R1’s sister via telephone on 1/14/23 that R1 was not well and was going to send her to the hospital. Between 1/14/23 through 1/21/23, R1 was weak, refused to eat on some days, and barely able to stand up. Other days, R1 was responsive and requested foods but ate very little. During RSD’s interview, RSD stated R1’s sister declined to have R1 sent to the hospital, but RSD did not agree. Previous Assistant Executive Director stated staff are to report concerns to the resident's doctor when families decline. There was no communication with R1’s doctor for the date of 1/14/2023, and R1 was not sent to the hospital until 1/21/2023 – a week later. Deficiency is cited per Title 22 California Code of Regulations, and listed on LIC809D. Failure to submit proof of correction by plan of correction due date, and any repeat violation within 12 month period may result in civil penalty. Deficiency and plan and proof of correction were discussed with the ED. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.