Skip to main content

Inspection visit

complaint

OAKLAND HEIGHTS SENIOR LIVINGLicense 0192005134 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

Allegation: Facility is in disrepair Based on LPAs’ observation, facility is in disrepair. LPAs observed sink in medication room had no p-trap, so water was being drained into a bucket underneath the sink. Allegation: Facility is not meeting menu requirements Based on interviews with staff and record review facility is not meeting menu requirements. Facility was unable to provide facility menu of seven days in advance, nor copies of the menu for last thirty days. Allegation: Administrator failed to work effectively with social agencies Based on interviews with two reporting parties, administrator failed to work effectively with social agencies. Two agencies informed LPAs that administrator failed to respond to emails and voicemails including regarding addressing pests in the facility, and COVID-19 infection prevention protocols and COVID-19 status in the facility, and did not follow agencies’ recommendations. Allegation: Facility has bed bugs After interviews with a reporting party, Staff (S2), and Resident (R9) it was determined that the facility has bed bugs in Resident's (R10's) bedroom. Based on LPAs’ observation, interviews and record review, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D. Exit interview conducted and Appeal Rights provided. Due to the State's current Shelter in Place Order, a copy of this report was provided by email.

Citations

6 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.69(b)Type B

    1569.69 (b) Each employee ...who continues to assist residents with the self-administration of medicines, shall also complete eight hours... training on medication-related issues each succeeding 12-month period. This requirement was not met as evidenced by: Based on record review Staff (S8) and (S12) did not have required training which poses a potential health and safety risk to residents in care.

  • 87303(a)Type B

    87303 (a) The facility shall be clean, safe, sanitary... Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents... This requirement was not met as evidenced by: Based on staff, resident, and reporting party interviews, facility failed to prevent bed bugs in R10's bedroom which poses a potential personal rights of residents in care.

  • 87307(d)(2)Type B

    87307 (d) The following space and safety provisions shall apply...: (2) The premises shall be maintained in a state of good repair... This requirement was not met as evidenced by: LPAs observed sink in medication room had no p-trap, so water was being drained into a bucket underneath the sink.

  • 87405(h)(8)Type B

    87405 Administrator - Qualifications and Duties (h) The administrator shall have the responsibility to: (8) work effectively with social agencies. This requirement was not met as evidenced by: Based on interviews conducted two agencies stated that administrator is not communicating effectively with agencies which poses a potential health and safety risk to residents in care.

  • 87468.1(a)(2)Type A

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful... accommodations... This requirement is not met as evidenced by: Based on LPA observation, facility did not follow COVID-19 infection prevention protocols which poses an immediate health and safety risk to residents in care.

  • 87555(b)(6)Type B

    87555 (b) The following food service requirements shall apply:(6) ...menus shall be written at least one week in advance and copies of the menus as served shall be dated and kept on file for at least 30 days… Based on record review, Facility was unable to produce LPAs a facility menu of one week nor copies of the menu in the last thirty days which poses a potential personal rights of residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the March 24, 2021 inspection of OAKLAND HEIGHTS SENIOR LIVING?

This was a complaint inspection of OAKLAND HEIGHTS SENIOR LIVING on March 24, 2021. 4 citations were issued: 4 Type B.

Were any citations issued to OAKLAND HEIGHTS SENIOR LIVING on March 24, 2021?

Yes, 4 citations were issued (0 Type A, 4 Type B). The first citation was for: "1569.69 (b) Each employee ...who continues to assist residents with the self-administration of medicines, shall also com..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.