complaint·August 23, 2024

On 8/23/24 at 2:30 p.m., Licensing Program Analyst (LPA) Greg Clark arrived unannounced to conduct an initial 10-day complaint investigation and deliver findings in regard to the allegation above. LPA met with Anthony Garcia and explained the purpose of the visit. During the course of the investigation LPA toured the Independent side of the facility and found the sidewalks were in good repair. LPA also noted that there is no 2351 E 29th St at this location. This agency has investigated the complaint alleging Staff did not ensure the facility walkways were not in disrepair.. We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Exit interview conducted, a copy of this report provided.