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Inspection visit

complaint

OAKLAND HEIGHTS SENIOR LIVINGLicense 019200513
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

On 7/24/25 at 2:45 PM Licensing Program Analyst (LPA) Greg Clark arrived unannounced to deliver findings for the above complaint. LPA met with Anthony Garcia, Administrator and explained the purpose of the visit. During the course of the investigation LPA interviewed W1, S1 and S2. S1 and S2 stated that R1 moved into the facility’s memory care unit on 9/10/24 from Kaiser Hospital Oakland’s Emergency Department. Kaiser agreed to pay R1’s first month’s rent and Community Fee. S2 stated that she offered to help W1 find a contact at Kaiser who could authorize payment. To date Kaiser has not paid the outstanding balance. The facility issued a 30-day Notice to Quit to R1 and W1 per company policy. This agency has investigated the above complain and we have found that the complaint was unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview conducted, a copy of this report provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87464(e)Type B

    87464 Basic Services(e) If the resident is an SSI/SSP recipient, then the basic services shall be provided and/or made available at the basic rate at no additional charge to the resident. This requirement was not met as evidence by: Based on interviews and record review the Licensee did not comply with the section cited above in providing basic service at no additional rate for an SSI/SSP recipitent, which poses a potential risk to persons in care.

  • 1569.269(a)(22)Type B

    1569.269 Enumerated rights; severability:(a) Residents of residential care facilities for the elderly shall have all of the following rights:(22) To be protected from involuntary transfers, discharges, and evictions in violation of state laws and regulations. Facilities shall not involuntarily transfer or evict residents for grounds other than those specifically enumerated under state law or regulations, and shall comply with enumerated eviction and relocation protections for residents. For purposes of this paragraph, “involuntary” means a transfer, discharge, or eviction that is initiated by the licensee, not by the resident.

FAQ · About this visit

Common questions about this visit

What happened during the July 24, 2025 inspection of OAKLAND HEIGHTS SENIOR LIVING?

This was a complaint inspection of OAKLAND HEIGHTS SENIOR LIVING on July 24, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to OAKLAND HEIGHTS SENIOR LIVING on July 24, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.