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Inspection visit

complaint

OAKLAND HEIGHTS SENIOR LIVINGLicense 0192005131 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Continued from LIC9099. nonpayment. However, R1 became eligible for Social Security Income (SSI), with benefits retroactive to June 2024. The licensee was informed of this change by R1’s care manager. As such, R1 cannot be charged more than the SSI/SSP rate, and the 30-day notice issued is an illegal eviction based on nonpayment. R1 was initially admitted at a private pay rate but later became SSI-eligible. The licensee is required to continue providing basic services at the SSI/SSP rate and cannot evict R1 for failure to pay higher private rates. Based on LPA interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED . California Code of Regulations (Title 22, Division 6, Chapter 8) are being cited on the attached LIC 9099D. Exit interview conducted. A copy of the appeal rights and this report provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87464(e)Type B

    87464 Basic Services(e) If the resident is an SSI/SSP recipient, then the basic services shall be provided and/or made available at the basic rate at no additional charge to the resident. This requirement was not met as evidence by: Based on interviews and record review the Licensee did not comply with the section cited above in providing basic service at no additional rate for an SSI/SSP recipitent, which poses a potential risk to persons in care.

  • 1569.269(a)(22)Type B

    1569.269 Enumerated rights; severability:(a) Residents of residential care facilities for the elderly shall have all of the following rights:(22) To be protected from involuntary transfers, discharges, and evictions in violation of state laws and regulations. Facilities shall not involuntarily transfer or evict residents for grounds other than those specifically enumerated under state law or regulations, and shall comply with enumerated eviction and relocation protections for residents. For purposes of this paragraph, “involuntary” means a transfer, discharge, or eviction that is initiated by the licensee, not by the resident.

FAQ · About this visit

Common questions about this visit

What happened during the July 24, 2025 inspection of OAKLAND HEIGHTS SENIOR LIVING?

This was a complaint inspection of OAKLAND HEIGHTS SENIOR LIVING on July 24, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to OAKLAND HEIGHTS SENIOR LIVING on July 24, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87464 Basic Services(e) If the resident is an SSI/SSP recipient, then the basic services shall be provided and/or made..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.