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Inspection visit

complaint

OAKLAND HEIGHTS SENIOR LIVINGLicense 0192005131 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

***report continues from LIC9099*** The Bed Bug Addendum stipulates that residents are responsible for paying for any bed bug treatment. Per statute and regulation, residents have a right to be accorded safe, healthful, and comfortable accommodations under HSC Code §1569.269(a)(5) and 22 CCR §87468.1(a)(2). Facilities must be maintained in clean, safe, sanitary conditions under 22 CCR 87303(a). Therefore, it is the facility’s responsibility to ensure that residents are provided with safe, healthful, and comfortable accommodations. This includes maintaining the facility in a clean, safe, and sanitary condition, which encompasses pest control and bed bug eradication. This cost cannot be transferred to the residents in care. This agency has investigated the complaint that the facility is charging the resident for cost of pest treatment. Based on interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED . California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D. Exit interview conducted, a copy of this report and appeal rights provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.269(a)(5)Type B

    Enumerated rights: (a) Residents of residential care facilities for the elderly shall have all of the following rights:(5) To be accorded safe, healthful, and comfortable accommodations, furnishings, and equipment. Based on record review the licensee did not comply with the section cited above. Licensee added a bed bug addendum to the admissions agreement requiring residents to pay for bed bug eradication, which poses a potential health, safety or personal rights risk to persons in care.

  • 87507(h)(2)Type B

    (h) The admission agreement shall not contain the following: (2) Written or oral agreements to waive facility responsibility or liability for the health, safety or the personal property of residents, or the provision of safe and healthful facilities, equipment and accommodations. This requirement is not met as evidenced by: Based on record review the licensee did not comply with the section cited above. Licensee added a bed bug addendum to the admissions agreement requiring residents to pay for bed bug eradication, which poses a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 24, 2025 inspection of OAKLAND HEIGHTS SENIOR LIVING?

This was a complaint inspection of OAKLAND HEIGHTS SENIOR LIVING on November 24, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to OAKLAND HEIGHTS SENIOR LIVING on November 24, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Enumerated rights: (a) Residents of residential care facilities for the elderly shall have all of the following rights:..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.