complaint·June 24, 2022

On 6/24/2022 at 1PM Licensing Program Analyst (LPA) K. Nguyen, and Licensing Program Manger J. Fong (LPM) arrived unannounced to conduct investigation on the above allegations. LPA and LPM met with Assisted Living Administrator, Patrick Mcelroy, and explained the purpose of the visit. It was alleged that a staff person had financially abused a resident. LPA KN and LPM JF reviewed randomly selected 10 resident files to review; reviewed the full staff roster, and interviewed R1 & Administrator. It was found that the alleged abuser is not a staff person of the facility. Therefore the allegation is Unfounded. Per records review and interviews, the Department has investigated this complaint and has determined it to be Unfounded, meaning that the allegation was false, could not have happened and/or is without reasonable basis. We have therefore dismissed the complaint. An exit interview was conducted and a copy of this report was provided.