complaint·September 24, 2025

On 9/24/25 at 2:00 p.m., Licensing Program Analyst (LPA) Greg Clark arrived unannounced to conduct an initial 10-day complaint investigation and deliver findings in regard to the allegation above. LPA met with Stephanie Griffiths, Care Staff and explained the purpose of the visit. During the course of the investigation LPA interviewed W1, S1 and reviewed R1's file. R1 has lived at the facility since 10/23/24. R1's Physician's Report dated 7/16/24 states that R1 needs assistance with medication admistration, uses a walker for ambulation, is alert and oriented X3, no other medical conditions or concerns are noted. R1 does not have dental insurance. This agency has investigated the above complaint. We have found that the complaint was unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview conducted, a copy of this report provided.