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Inspection visit

complaint

JOY SENIOR CENTERLicense 0192007341 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

...Continued from 9099 According to R1’s physician’s report dated 12/3/2022, R1 had dementia and was unable to manage his own cash resources. According to records, on 10/7/2022, S1 took R1 to Bank of the West and closed R1’s old checking account and savings account. The remaining balance was transferred to a new checking and savings account. S1 used R1’s debit card to make unauthorized purchases. The auditor obtained R1’s bank statements from January 2021 to December 2022 detailing the unauthorized purchases by S1. The transactions included purchases from Amazon, Chevron, ARCO, Safeway Grocery, Walmart, CVS, 7-Eleven, T-Mobile, Costco, Door Dash, Pizza Guy, Optavia Weight Control, Family Pet Care Center etc. The auditor determined that the total unauthorized purchases on the resident’s card was $31,727.10. Based on all the information gathered, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED . Deficiencies are cited per California Code of Regulations, Title 22, Division 6 and Chapter 8 on the attached LIC9099-D. Exit interview conducted and a copy of this report and Appeal Rights provided.

Citations

6 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87217(b)Type A

    Every facility shall take appropriate measures to safeguard residents' cash resources, personal property and valuables which have been entrusted to the licensee or facility staff… This requirement is not met as evidenced by: R1’s medical assessment dated 12/3/2022 stated R1 had dementia and was unable to manage his own cash resources. Administrator possessed R1’s debit card but did'nt keep any records of purchases made. Licensee failed to protect R1’s from financial abuse from S1.

  • 1569.312(d)Type A

    Every facility required to be licensed under this chapter shall provide at least the following basic services: (d) Being aware of the resident's general whereabouts, although the resident may travel independently in the community. This requirement is not met as evidenced by: The facility not having accurate logs of the resident’s ingoing and outgoing activities.

  • 1569.655(a)Type A

    If a licensee of a residential care facility for the elderly increases the rates of fees for residents or makes increases in any of its rate structures for services, the licensee shall provide no less than 60 days' prior written notice... This requirement is not met as evidenced by: The Licensee gave R1 a rate increase notice on 12/1/22 effective 1/1/23.

  • 87205(a)Type A

    The licensee, whether an individual or other entity, shall exercise general supervision over the affairs of the licensed facility and establish policies concerning its operation in conformance with these regulations and the welfare of the individuals it serves. This requirement is not met as evidenced by: Based on record review by the Department's Auditor, Licensee did not comply with the above regulation by having knowledge of the staffs intents back in 2018 and still allowed S1 to work with R1.

  • 87405(d)(3)Type A

    The administrator shall have the qualifications specified in Sections 87405(d)(1) through (7)... (3) Ability to maintain or supervise the maintenance of financial and other records.This requirement is not met as evidenced by: Based on record review and interviews by the Department's Auditor, Licensee did not comply with the above regulation by mishandling R1's finances which poses a personal rights issue to residents in care.

  • 87468.2(a)(8)Type A

    In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential… or sexual abuse. This requirement is not met as evidenced by: S1’s actions of abusing R1’s cash resources. S1 used R1’s debit card to make personal purchases in the amount of $31,727.10.

FAQ · About this visit

Common questions about this visit

What happened during the August 21, 2023 inspection of JOY SENIOR CENTER?

This was a complaint inspection of JOY SENIOR CENTER on August 21, 2023. 1 citation were issued: 1 Type A (serious).

Were any citations issued to JOY SENIOR CENTER on August 21, 2023?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Every facility shall take appropriate measures to safeguard residents' cash resources, personal property and valuables w..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.