complaint·December 26, 2025

Continued from LIC9099. The interview with the RP/Complainant revealed that the smell coming from the staff member does not interfere with work or with the clients. The interview with S1/ADM revealed that they have never smelled an odor at the facility and it revealed that there were no concerns with a smell coming from a staff member at the facility. The interview with S2 revealed that there weren't any smells coming from a staff member that was hindering the safety of clients. The interview with S3 revealed that they have never smelled any odor coming from staff members and has worked all shift times. The interview with S4 revealed that they have never smelled any odor coming from a staff member that would interfere with work. LPA attempted to interview clients but was unable to due to clients being non-verbal. Based on interviews with staff and clients and observations during visit, the allegation that staff does not ensure facility is kept free of mal odors was found to be unsubstantiated. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiency cited. Exit Interview conducted with Tahmeya and copy of this report provided.