complaint·September 22, 2023

Continue on Lic9099 It was alleged that; Resident was left on the floor for an extended period of time and staff do not ensure adequate supervision is provided to residents in care. Based on interviews conducted, all staff stated that staff check on residents every hour to 2 hours to make sure residents are doing well. Staff stated that, depending on residents’ care plan, staff will check on residents more often than others to ensure that residents are doing fine. During the AM, and PM shifts, staff stated that there are 3 to 4 care staff plus one med tech, and during the NOC shift, there are 2 staff in the memory unit and 2 staff in the assisted living unit plus ones med tech. All residents stated that staff check on residents daily and often to ensure residents are doing well. It was alleged that; Staff do not ensure resident receives bathing assistance and staff do not respond to resident’s signal system in a timely manner. Based on interviews and record review conducted, staff stated that ADLs are performed on a daily basis and showers are given to all residents, usually in the mornings or as needed per resident’s needs. LPA reviewed point of care (POC) logs which indicated that staff are preforming R1’s ADLs which are documented. Staff stated when a resident calls for assistance, it alerts staff on their radio, so staff knows which room to go to. LPA reviewed facility call log, which indicated that staff are responding to R1’s calls in a timely manner when R1 calls for assistance. Residents stated that ADLs are preformed on a daily basis by staff or residents are able to care for their own ADLs without staff assisting them. Residents have also stated that when a resident calls for staff, staff are there to assist residents within 5 minutes to 10 minutes. It was alleged that; Staff do not follow resident’s dietary restrictions. Based on interviews conducted, all staff stated that if a resident has a dietary restriction, a log is created that informs staff what each resident can or cannot have. If a resident need purred food, mechanical soft foods, no certain meats, or low salt foods, etc, facility will accommodate for those dietary needs. Dietary logs are located in the memory care unit, in the kitchen and dinning area for staff to see. Based on Interviews record review conducted, Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview conducted with ADM, and a copy of this report provided.