complaint·April 13, 2023

Facility is threatening resident while in care. Based on interview with staff and residents. The staff denied threatening the residents in care, staff denied hearing or witnessing any staff threatening the residents in care. Based on residents’ interview, residents denied feeling threatened by staff, residents also denied hearing any staff threatened any residents in care. Resident is being emotionally abused while in care. It was alleged resident (R1) is being emotionally abused while in care. Based on interview with 6 staff and 2 residents, 6 of 6 staff and 2 of 2 residents denied allegation . Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations are unsubstantiated. No deficiencies cited. Exit Interview conducted and a copy of this report provided to Administrator.