complaint·August 10, 2023

LPA toured the facility’s secured memory care unit on the second floor and observed the following: secured entrance with code or key fob activation required for access, thermostat reading at 73 deg F in common carpeted hallways, large TV room with carpeted floors, 30 plus chairs for residents to use, 2 activity rooms with arts/crafts and storage cubes, inside garden with patio umbrellas, tables/ chairs, dining room with tables/chairs and big windows with sliders. The private room temporarily used by R1 in memory care was observed to be unlocked, have hard wood floors with a private full bath (toilet and shower stall with several handicap grab bars on walls, shower chair & towel holders), 2 wooden armoires, big window with sliders, independent air conditioner attached to the left upper wall with an accessible remote controller and kitchen sink with storage cabinets. ED stated rooms come unfurnished and residents bring their own furniture to use in their apartments. LPA observed the facility to be clean, odor free and in good repair. LPA observed 8 staff on the floor assisting 14 memory care residents who were comfortable in their surroundings during visit. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation that resident was not provided adequate living conditions while in care is unsubstantiated. Exit interview conducted and a copy of this report provided.