complaint·February 10, 2026

Continued from LIC9099 Investigation Findings: It was reported to the department that a resident feels isolated from peer group. LPA met R1 in the lobby by R1’s self. LPA overserved other residents keeping their distance and not making eye contact with R1 as LPA and R1 walked through the lobby. LPA interviewed R1 who expressed concerns about other residents avoiding R1 which makes making friends and socializing difficult. R1 feels cut off from others and that staff do not encourage socializing amongst residents. R1 was seen by staff returning to R1’s room after speaking with LPA. LPA spoke with S1 who informed LPA that R1 is in Independent Living and tends to keep to R1’s self. S1 stated R1 is able to leave the facility unassisted and will make trips to local stores a few times a week, alone. S1 and S2 have multiple times encouraged R1 to join group activities and have suggested different events for R1 to join. Neither have ever seen R1 show interest nor attend. S2 reported that R1 is not unconfrontational nor rude but does seem to avoid talking to others. S2 noted R1 is quiet and stays to self. LPA observed activity calendars with multiple events taking place throughout the day. LPA asked R1 if any seemed interesting. R1 said none did. Based on interviews and record reviews conducted, the above allegation is unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted and a copy this report was provided.