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Inspection visit

complaint

MERRILL GARDENS AT ROCKRIDGELicense 0192008792 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Staff interviewed state that due to the pandemic, the facility was experiencing shortage of staff. The facility contracted with an agency for additional staff. However, since the agency staff are new and not familiar with the resident, it took longer for the agency staff to respond to the residents. Staff interviewed confirmed with LPA that there were technical issues with the call button around the time the complaint was filed. Based on interviews conducted and records reviewed, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, Title 22, are being cited on the attached LIC 9099D. Exit interview was conducted with Business Office Director, Appeal Rights and copy of this report provided.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87355(e)(1)Type A

    87355 Criminal Record Clearance(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility:(1) Obtain a California clearance or a criminal record exemption as required by the Department or(2) This requirement is not met as evidenced by: Based on the Department’s investigation, a staff working at the facility was not cleared or associated to the facility which poses an immediate threat to the health and safety of clients under care.This requirement is not met as evidenced by: Based on interviews conducted and records reviewed, one staff working at the facility was not cleared or associated to the facility.which poses a immediate risk to the health and safety of resident under care.

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  • 87303(a)Type B

    87303 Maintenance and Operation(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement is not met as evidenced by: Based on interviews conducted and records reviewed, the facility’s emergency call button had technical issues which poses a potential risk to the health and safety of clients under care.

  • 87468.2(a)(4)Type B

    87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights:(4)To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs.This requirement is not met as evidenced by: Based on interviews conducted and records reviewed, facility staff failed to respond to R1’s pendant call for assistance in a timely manner which poses a potential risk to the health and safety of resident under care.

FAQ · About this visit

Common questions about this visit

What happened during the July 11, 2022 inspection of MERRILL GARDENS AT ROCKRIDGE?

This was a complaint inspection of MERRILL GARDENS AT ROCKRIDGE on July 11, 2022. 2 citations were issued: 2 Type B.

Were any citations issued to MERRILL GARDENS AT ROCKRIDGE on July 11, 2022?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "87355 Criminal Record Clearance(e) All individuals subject to a criminal record review pursuant to Health and Safety Cod..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.