complaint·September 5, 2023

...continued from LIC9099 Allegations: Facility staff is handling residents in a rough manner. Facility staff smokes in the facility. Facility staff is under the influence. UNSUBSTANTIATED LPA conducted interviews with Staff (S1, S2, S3, S4, S5, S6, S10, S11), Residents (R1, R2, R3, R4, R5, R6) and Witness #1 (W1). S10 reported that S9 mishandled residents, was smoking, and drinking on the job while at the facility. S10 stated that the incidents had been reported to management but did not provide any dates. Interviews with Staff (S1, S2, S3, S4, S5, S6, S10, S11) revealed that they were not aware of any resident being mishandled, smoking, or under the influence. Interviews with R1, R2, R3, R4, R6 and W1 further revealed that they were not aware of any residents being mishandled by staff, staff smoking, or under the influence. S1 explained to LPA that the facility has been in contact with the principal and security of the local High School to prevent the high schooler’s from smoking in the facility’s parking garage that occasionally leaves an odor. LPA and S1 discussed scheduling meetings with Staff and Residents to mitigate the spread of rumors at the facility in an effort to maintain good morale within the facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED . Exit interview and a copy of this report provided to ADM.