Incident investigation·July 10, 2024

On 7/10/2024 at 12:05pm, Licensing Program Analyst (LPA) L. Hall conducted an unannounced Case Management visit regarding an incident that was reported to CCLD on 7/9/2024. LPA met with Malou Rivera, Executive Director and explained the purpose of the visit. The regional office received an incident report stating R1 had expired but report did not indicate a cause of death. S1 stated R1 moved into facility on 5/8/2024. S1 also stated R1 was always complaining of pain and the facility was trying to connect with R1's doctor or pain management. LPA L. Hall collected the following documents: physician's report, case notes, death report, care plan for R1, physician's fax reports, Oakland police report number, and staff schedule July 4, 2024. S1 stated she would notify the regional office when the facility receives a cause of death. No deficiencies issued during the visit. Exit interview conducted and a copy of this report was provided.