Complaint·October 6, 2023

Continue from Lic9099 It was alleged that, an illegal eviction was given to the resident and the resident’s representative. Based on interviews and record reviews conducted, all 3 staff stated if a resident’s level of care increases and the facility can not meet the care needs for the resident any longer, an eviction notice is given to the resident and the resident's representative explaining the reason for eviction. The facility determined R1’s change of condition by ongoing evaluation for R1 and conducting reappraisals which informs the facility of R1’s higher level of care on June 7, 2023. On July 8, 2022, R1 was admitted into Aegis gardens and an appraisal was conducted. The facility was able to meet R1’s care needs, however, over the course of time, R1’s care needs increased, and the facility was not able to meet R1’s care needs. The facility conducted re-appraisals for R1 when R1’s care increased. Based on Interviews record review conducted, Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview conducted with Director of Operations , and a copy of this report provided.