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Inspection visit

Routine inspection

HELPING HANDS, LLCLicense 0192011327 citations on this visit
7 citations recorded

Inspector’s narrative

What the inspector wrote

On 4/18/2024 at 8:45 AM, Licensing Program Analysts (LPA) K. Nguyen and G. Luk arrived unannounced to conduct 1-Year Annual Required inspection. LPAs met with facility Administrator, Elena Mihale and explained the purpose of the visit. Licensee, Luciana Arellano arrived 30 minutes later. LPAs toured facility with Elena including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 7 total bedrooms which 3 bedrooms are occupied by the residents and 2 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 68 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 116 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. At 11:00 AM, LPAs reviewed 3 clients records. At 11:30AM, LPAs reviewed 2 staff records. At 1:00PM, LPAs reviewed a sample of resident’s medications. During the inspection deficiency was observed: At 9:20AM, LPAs observed unlocked knifes in the sink and cabinet, unlocked cleaning supplies under sink and bug spray on the side of the refrigerator. Administrator locked up the knives, cleaning supplies and bug spray during inspection. At 9:25AM, LPAs observed unlocked medications in the refrigerator and cabinet. Administrator locked up the medications during inspection. At 9:30AM, LPAs observed window screen in staff room and bathroom fan is in disrepair. LPAs also observed dog feces in the side and back yard. Administrator cleaned up the dog feces during inspection. Report continued on LIC 809c... At 9:45AM, LPAs observed expired can goods in cabinets. Administrator threw away expired can goods during inspection. At 9:55AM, LPAs observed video baby monitor in all resident's rooms. Administrator removed the baby cameras during inspection and will start using call buttons. At 11:30AM, LPAs observed residents do not have preplacement appraisals and needs & service plans. At 12:00PM, LPAs observed liability insurance policy in 2023 was TBD. LPAs were informed by licensee that policy was canceled at the end of 2023 and is in the process of obtaining liability current insurance. The deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and Health & Safety Code. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted with Luciana Arellano. A copy of this report and appeal rights were provided.

Citations

7 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    Based on observation the licensee did not comply with the section cited above by having resident bathroom fan and window screen in disrepair and dog feces in the backyard which poses a potential health, safety or personal rights risk to persons in care.

  • 87309(a)Type A

    Based on LPAs observation, the licensee did not comply with the section cited above by having cleaning supplies, bug spray, and knives left unlocked which poses an immediate health, safety or personal rights risk to persons in care.

  • 87463(a)Type B

    Based on record review, the licensee did not comply with the section cited above by not having pre-admission appraisal and re-appraisal completed for residents which poses a potential health, safety or personal rights risk to persons in care.

  • 87465(h)(2)Type A

    Based on observation, the licensee did not comply with the section cited above by having unlocked medications in the refrigerator and cabinet which poses an immediate health, safety or personal rights risk to persons in care.

  • 87468.2(a)Type B

    Based on observation, the licensee did not comply with the section cited above by having video baby monitors in all resident's rooms which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87555(b)(8)Type B

    Based on observation, the licensee did not comply with the section cited above expired non-perishable food supplies which poses a potential health, safety or personal rights risk to persons in care.

  • 1569.605Type B

    Based on interview, and record review, the licensee did not comply with the section cited above by not having a current liability insurance in which poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 18, 2024 inspection of HELPING HANDS, LLC?

This was a inspection inspection of HELPING HANDS, LLC on April 18, 2024. 7 citations were issued: 2 Type A (serious) and 5 Type B.

Were any citations issued to HELPING HANDS, LLC on April 18, 2024?

Yes, 7 citations were issued (2 Type A, 5 Type B). The first citation was for: "Based on observation the licensee did not comply with the section cited above by having resident bathroom fan and window..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.