complaint·January 30, 2026

***CONTINUE FROM 9099*** LPA also conducted interviews with two residents (R1 and R2). Both residents stated that they are satisfied with the cleanliness of their apartments and reported that they frequently observe housekeeping staff maintaining the apartment, dining area, and common areas in a sanitary condition. This agency has investigated the allegation above. We have found that the allegation was unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview conducted, a copy of this report provided. ***CONTINUE FROM 9099*** The LPA also observed soiled cooking equipment, including grills and stove tops with accumulated grease and food debris, which posed a risk of cross-contamination. Based on LPA's observation and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8), is being cited on the attached LIC 9099D Exit interview conducted and a copy of this report and appeals rights provided.