complaint·October 24, 2023

ED stated that printed monthly planned activities are distributed directly to the residents a week prior to the start of the month's activities so residents can look over the schedules and sign up in advance for outings or preferred events. LPA also observed additional hard copies of the monthly planned activities were readily accessible at the front desk for residents' use. ED showed a binder of the monthly activities for residents that is also left at the front desk for residents' perusal if desired. Based on records review, interviews conducted, and observations made, the department has investigated the above allegation that staff does not ensure planned activities are posted in a readily accessible location for residents and found it to be unsubstantiated. A finding that the complaint allegation is unsubstantiated means that although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation that staff does not ensure planned activities are posted in a readily accessible location for residents is unsubstantiated. No deficiency cited during visit. Exit interview conducted and a copy of this report provided.