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Inspection visit

Follow-up on corrections

GRAND OAK MANOR SUITE II LLCLicense 0192014931 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 12/4/2025 at 1:30PM, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct a case management visit. LPA met with care staff, Jason Salvador, Administrator (ADM) Dina Ramos was informed via phone regarding the purpose of the visit. ADM was not available during the time of the visit and gave permission to the care staff to sign the report. While LPA K. Nguyen was at the facility for a complaint investigation (#15-AS-20251204095734), the following deficiency was observed. During the interview, and record was reviewed, showing that on the LIC 604A on page 4, under refund indicated “nonrefundable.” However, FR only resides at the facility from October 10, 2025, to November 13, 2025. ADM stated that ADM collected an additional security deposit of $6500, and first month's rent in the amount of $ 6500, and a preadmission fee in the amount of $ 3250. ADM is responsible for refunding the amount of $5850 to FR. The deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiency may result in civil penalties. An exit interview is conducted a copy of appeal right and report is provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.651(b)Type B

    1569.651(b)Preadmission fee or deposit for elderly at residential care facilities; written statement describing costs and stating whether fee is refundable; conditions for refund; refund rate schedules(b) If a licensee charges a preadmission fee, the licensee shall provide the applicant or his or her representative with a written general statement describing all costs associated with the preadmission fee charges and stating that the preadmission fee is refundable. The statement shall describe the conditions for the refund as specified in subdivision (g). A licensee shall only charge a single preadmission fee as defined in subdivision (e) per resident admission.This requirement is not met as evidenced by: Based on record review and interviews by the Department, Licensee did not comply with the regulation cited above buy collecting a collected an additional security deposit of $6500, and first month's rent in the amount of $ 6500, and a preadmission fee in the amount of $ 3250.

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  • 1569.651(h)(3)Type B

    1569.651(h)(3)Preadmission fee or deposit for elderly at residential care facilities; written statement describing costs and stating whether fee is refundable; conditions for refund; refund rate schedules(h) Unless subdivision (g) applies, preadmission fees in excess of five hundred dollars ($500) shall be refunded according to the following:(3) If the resident leaves the facility for any reason during the second month of residency, the resident shall be entitled to a refund of at least 60 percent of the preadmission feeThis requirement is not met as evidenced by: Based on record review and interviews by the Department, Licensee did not comply with the regulation cited above, by not refunding to FR. LPA interviewed with ADM and recorded reviews, showing that ADM took a security deposit amount of $6500 and a preadmission fee amount of $3250, minus 60 percent of the FR stated and minus excess cost of 500 a refund of the amount $1650 to FR.

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FAQ · About this visit

Common questions about this visit

What happened during the December 4, 2025 inspection of GRAND OAK MANOR SUITE II LLC?

This was a other inspection of GRAND OAK MANOR SUITE II LLC on December 4, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to GRAND OAK MANOR SUITE II LLC on December 4, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "1569.651(b)Preadmission fee or deposit for elderly at residential care facilities; written statement describing costs an..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.