Inspection visit
complaint
Inspector’s narrative
What the inspector wrote
Citations
4 citations recorded*CCLD
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
- 87468.1(a)(1)Type B
87468.1 Personal Rights of Residents in All Facilities(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(1) To be accorded dignity in their personal relationships with staff, residents, and other persons.This requirement is not met as evidenced by: Base on information obtained through these interviews determined that staff engaged in verbal abuse toward a resident. Witness statements from W1 and W9 indicated that they observed and heard staff member S6 speak in an inappropriate and verbally aggressive manner toward R1.
- 87468.2(a)(4)Type B
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities(a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights:This requirement is not met as evidenced by:(4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. Based on information obtained through interviews, it was determined that the staff did not provide adequate care and supervision for a resident. Witness statements from W1 and W9 indicated that they observed and heard that staff member S6 did not respond when R1 called for assistance.
Read full inspector narrative - 87355(d)(3)Type B
87355(d)(3) Criminal Record Clearance(d) All individuals subject to criminal record review shall be fingerprinted and sign a Criminal Record Statement (LIC 508 [Rev. 1/03]) under penalty of perjury(3) The licensee shall submit these fingerprints to the California Department of Justice, along with a second set of fingerprints for the purpose of searching the records of the Federal Bureau of Investigation, or comply with Section 87355(c), prior to the individual's employment, residence, or initial presence in the facility.This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above by having staff working without finger print clearance which poses a potential health and safety risk to persons in care.
- 1569.269(a)(2)Type B
§1569.269(a)(2)Enumerated rights; severability(a) Residents of residential care facilities for the elderly shall have all of the following rights:(2) To be granted a reasonable level of personal privacy in accommodations, medical treatment, personal care and assistance, visits, communications, telephone conversations, use of the internet, and meetings of resident and family groups.This requirement is not met as evidenced by: Based on observation and interview, the licensee did not comply with the section cited above by
FAQ · About this visit
Common questions about this visit
What happened during the March 17, 2026 inspection of GRAND OAK MANOR SUITE II LLC?
This was a complaint inspection of GRAND OAK MANOR SUITE II LLC on March 17, 2026. 2 citations were issued: 2 Type B.
Were any citations issued to GRAND OAK MANOR SUITE II LLC on March 17, 2026?
Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "87468.1 Personal Rights of Residents in All Facilities(a) Residents in all residential care facilities for the elderly s..."
What type of inspection was this?
This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.
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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.