Follow-up·March 24, 2026

On 03/24/2025 at 2:20 PM, Licensing Program Analyst (LPA) P. Manalo arrived unannounced to conduct a Case Management visit for a follow up. LPA met with Administrator Divina Fernandez, and explained the purpose of the visit. While LPA was conducting investigation for complaint #15-AS-20250924164021, LPA observed the following: During the complaint interview, S1 revealed that R1 was one of the residents that has scabies. On 12/26/2025, LPA received a SOC341 cross-reported from Adult Protective Services (APS) of R1's scabies. During today’s visit, LPA reviewed the following documents including but not limited to Medroom Daily Communication Log, physician fax report, Unusual Incident Report (LIC624), and shower logs. A review of the Medroom Daily Communication Log and physician fax report showed that the facility notified R1's physician that R1 was suspected to have scabies. Interview with ADM and a review of LIC624 showed that the facility reported to the department of R1’s scabies. However, LPA did not receive LIC624. A technical violation was issued. No deficiencies cited. Exit interview conducted and a copy of this report provided.