Complaint·May 19, 2026

Continued from LIC9099 S1 reported that the elevator is still safe to use, staff have been updating as to the circumstances and have the option to use whichever elevator they wish. S1 and S2 both reported no mandates nor obligation on staff as to which elevator to use. LPAs rode the freight elevator and observed that the door will close about a quarter of the way, then open and close in the same manner three to four times. The elevator door sensor will then alarm as it slowly closes. Once closed the elevator operates as normal. S1 informed LPAs that there is a service plan to change the door sensor. S1 reported that the company servicing the elevator, Otis, is currently sourcing the part and once available will change the senor. LPAs observed staff using both elevators freely, and both elevators in operational condition. Staff riding on the elevators reported no mandate for staff on elevator use. Staff did mention that management prefers staff use the freight elevators for building tasks, but there is no restrictions in place. Based on interviews conducted and LPAs observations the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. No deficiencies were cited during this inspection. Exit interview conducted and a copy of this report provided.