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Inspection visit

complaint

JACKSON HILLS ASSISTED LIVING LLCLicense 0327014082 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Meal services are supplied to 61 residents, from a staff of 3-5, one to two chefs and 2-4 handlers. The kitchen is in some state of renovation where potentialy inedible or toxic matierals might enter the food during preperation. LPA observed work being done durring the lunch and service, with contractors bringing matierials into the work area through the food prep area. LPA observed the dinner meal service was not provided as described on the menu(forgotten marinara sauce for a raviolli dish), which resulted in some substantial nutrient and calorie content loss. Kitchen staff recive a lot of complaints about all meal services, LPA provided guideance that there seems to be bottlenecks coming from hardware and staffing limitations ( in the dinner service specificly with 1 chef, 2 handlers) in the capacity to great deal of difficulty in providing 61 meals, request handling for alternate menu items, adjustments for perscriptive diets, ect. Based on LPAs observations, interviews, observations, and record reviews which were conducted the preponderance of evidence standard has been met, therefore the above allegation(s) are found to be SUBSTANTIATED. Per title 22 citations were issued, on a following D Page. Appeal rights were provided. An exit interview was conducted, and a copy of the report was read and given to the administrator.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(c)(2)Type A

    87465 Incidential Medical and dental Services (c) ...facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided...: (2) Once ordered by the physician the medication is given according to the physician's directions. The requirement was not met as the result of:record review of the mar showing a period of 3 days where neither of the perscribed heart medications were not availible to the resident for reasons unknownThis poses an immediate health and saftey risk to persons in care.

  • 87555(a)Type A

    87555 General Food service requirements (a) the total daily diet shall be of the quality and in the quantity necessary to meet the needs of the residents... All food shall be selected, stored, prepared and served in a safe and healthful manner. The requirement Was not met as evidenced by:LPA's observation of the kitchen in a state of renovation where particles and workers could travel into the food served during meal preperation.This poses an immedate risk to health to persons in care

  • 87465(h)(5)Type A

    Based on observation, the licensee did not comply with the section cited above in 45 out of 60 med containers which poses an immediate health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the August 28, 2025 inspection of JACKSON HILLS ASSISTED LIVING LLC?

This was a complaint inspection of JACKSON HILLS ASSISTED LIVING LLC on August 28, 2025. 2 citations were issued: 2 Type A (serious).

Were any citations issued to JACKSON HILLS ASSISTED LIVING LLC on August 28, 2025?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "87465 Incidential Medical and dental Services (c) ...facility staff designated by the licensee shall be permitted to ass..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.